FAQ
Absolutely, the security of our premises is a priority at Hiptown. We take strict security measures to ensure you have safe access to our workspaces. Our premises are all equipped with badge access, video surveillance and security guards to ensure the safety of our customers and their property.
For greater convenience, payment of your invoices can be made by direct debit.
On site, for the bar area or a day pass, you can pay in cash or by credit card.
The advantages of a flexoffice are flexibility, cost reduction, workspace diversity, ease of management and a community of professionals.
Depending on your needs, we can offer you a range of tailored packages. The minimum duration is 1 hour if you wish to reserve a meeting room, one day if you wish to come and meet us as a nomad, one month for a nomad subscription or a private office. There is no maximum duration!
Rest assured, you can work in complete safety, as only members and people authorized by Hiptown can enter the space. If you’d like more confidentiality, our call boxes and meeting rooms are available with or without reservation.
As a Hiptown customer, you’re welcome to visit our Hiptown locations in : Marseille, Lyon, Bordeaux and Rennes!
We offer you a turnkey office! All services essential to the smooth running of your office are grouped together in a single invoice (rent, furniture, wifi, cleaning, insurance, utilities…) sent monthly.
Yes, it’s perfectly possible to connect to servers not in your own space. A VPN network enables you to secure your Internet connection and protect your confidential data. Our teams are available to help you configure your VPN network and answer any further questions you may have. As this service is subject to additional charges, we recommend that you contact your city manager for a personalized quote, tailored to your configuration and VPN requirements.
At Hiptown, we strive to make our coworking spaces accessible to people with reduced mobility. We implement facilities and amenities to ensure accessibility, such as ramps, elevators, adapted toilets and wheelchair-accessible workspaces. Our aim is to create an inclusive environment where all our members feel welcome and can work comfortably. If you have specific accessibility needs, please contact us so we can discuss the best way to support you.
Flex-office is a way of working where employees can choose their own workspace to suit their needs, rather than having a fixed workstation allocated. This allows greater flexibility for employees and helps companies optimize their office space and reduce costs.